Shipping & Delivery

Shipping & Delivery

Delivery Timelines: All orders received after 6pm, will be processed and delivered the following day .

Shipment tracking: We will send you an email once your package has been fulfilled and our delivery partner is on the way to you.

Non-availability on delivery:  Our delivery partners will attempt to deliver the shipment 3 times before it is returned back to our warehouse. Please make sure to provide your mobile number and to leave us any special requests in the comments section, while placing your order. 

ID required on delivery:   We, or our delivery partners, may at our sole discretion require you to present your Emirates ID on delivery, for verification purposes.  

General Delivery Conditions

Although we are strongly committed to delivering in the timelines estimated in our Order confirmation or displayed on our Website or above, delivery timelines are estimates only. Time shall not be considered of the essence. Timelines start from Order confirmation. However, if we have not delivered your Order within 30 days of Order confirmation, we will provide you with a full refund. We are not responsible for failures to deliver for reasons outside our reasonable control, including where you are not available to take delivery of your Order or request postponement.

Orders are delivered daily excluding UAE public holidays. It is your duty to ensure appropriate access for deliveries.